A Legacy of Comfort and Quality
Northeast Heating, Cooling and Refrigeration Co., Inc. has been a cornerstone of the New England HVAC industry for over four decades. Founded in 1978 by John and Mary Thompson, this family-owned business has grown from a small local operation to a respected regional leader in heating, cooling, and refrigeration services.
Humble Beginnings
The company started as a modest two-person operation, with John handling service calls and Mary managing the office. Their commitment to quality workmanship and exceptional customer service quickly earned them a loyal following in their hometown of Worcester, Massachusetts.
Expansion and Growth
As word spread about Northeast Heating, Cooling and Refrigeration’s reliability and expertise, the company began to expand its service area. By the mid-1980s, they had established a presence throughout central Massachusetts and were making inroads into neighboring states.
Embracing Technology
The 1990s saw Northeast Heating, Cooling and Refrigeration investing heavily in new technologies and training programs. This forward-thinking approach allowed them to stay ahead of industry trends and offer cutting-edge solutions to their growing customer base.
Specialization in AC Service and Repair
While the company offers a full range of HVAC services, they have developed a particular expertise in air conditioning. Their team of certified technicians is specially trained to handle all aspects of AC service and repair, from routine maintenance to complex system overhauls.
A Commitment to Sustainability
In recent years, Northeast Heating, Cooling and Refrigeration has placed a strong emphasis on energy-efficient and environmentally friendly solutions. They have become regional leaders in the installation and maintenance of geothermal systems, solar-assisted HVAC, and other green technologies.
Community Involvement
Throughout its history, the company has maintained a strong commitment to giving back to the communities it serves. They regularly sponsor local youth sports teams, participate in charity events, and offer discounted services to senior citizens and veterans.
Looking to the Future
Today, Northeast Heating, Cooling and Refrigeration Co., Inc. employs over 100 skilled professionals and serves customers throughout New England. Under the leadership of the second generation of the Thompson family, the company continues to innovate and grow while maintaining the core values of quality, integrity, and customer satisfaction that have been its hallmark for more than 40 years.
As they look to the future, Northeast Heating, Cooling and Refrigeration remains committed to providing top-notch HVAC services, embracing new technologies, and maintaining their position as a trusted partner in home and business comfort solutions across the Northeast.